Privacy Policy

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Billing details

• Business details

• User login credentials (encrypted)

1.2 Business & eCommerce Data

• Website/store content

• Product details and images

• Customer order data

• Payment and shipping information (from integrations)

1.3 Technical Information

• IP address

• Device/Browser type

• Usage logs

• Cookies and tracking data

• Location (approximate)

1.4 Third-Party Data

If connected by you:

• Payment gateways

• Marketing tools

• Shipping partners

• CRM systems

2. How We Use Your Information

We use your information to:

• Provide and operate the DigiKnowHow platform

• Host your website or eCommerce store

• Process billing and manage subscriptions

• Improve platform performance and security

• Offer customer support

• Send service updates, notifications, or marketing emails

• Comply with legal requirements

We do not sell or rent your personal information.

3. Cookies & Tracking

We use cookies and similar technologies to:

• Improve user experience

• Remember login sessions

• Analyze usage patterns

• Deliver personalized content

Users may disable cookies via browser settings, but some features may not work.

4. Sharing & Disclosure of Information

We may share data only in the following cases:

4.1 With Third-Party Service Providers

For essential services such as:

• Hosting & cloud storage

• Payment processing

• Email and marketing integrations

• Analytics tools

These providers only access data required to perform their functions.

4.2 For Legal Compliance

We may disclose information if required by:

• Law

• Court orders

• Government authorities

• Fraud or security investigation

4.3 Business Transfers

If DigiKnowHow is merged, sold, or restructured, user data may be transferred to the new operator with proper protection.

5. Data Storage & Security

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive data

• Secure servers

• Firewalls

• Access controls

• Regular security audits

However, no transmission over the internet is 100% secure. Users are responsible for maintaining strong passwords.

6. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Update or correct it

• Request data deletion

• Request data portability

• Withdraw consent

• Opt out of marketing communications

You can request these by contacting us at [Insert Email].

7. Data Retention

We retain data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

Upon account cancellation, we may retain data for legal or backup purposes for a limited period.

8. Third-Party Links

Our platform may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

9. Children’s Privacy

DigiKnowHow does not knowingly collect personal data from children under 16.
If we learn such data was collected, we will delete it immediately.

10. International Data Transfers

Your information may be processed or stored in servers located in different countries.
By using our platform, you consent to such transfers, subject to safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be updated on this page with a new “Last Updated” date.
Continued use of the platform means you accept the revised policy.